Your patients loved their visit.
Make sure they come back.

Moment generates personalized follow-up texts from provider notes and treatment history — so every message feels like it came from someone who knows your patient.

Generic vs. Personal

See the difference between a standard rebooking text and one powered by Moment

Without Moment

Hi Sarah! It's been a while since your last visit. We'd love to see you again! Book your next appointment at yourwebsite.com/book

Sent to everyone
With Moment

Hey Sarah! How's your abdomen feeling after your EndoLift with Cindy? The collagen building process is just getting started, and you'll see continued tightening over the next few months. Since you were also looking into CoolSculpting for your lower abdomen, now could be a great time to layer that in for even better contouring results. Book online at yourwebsite.com/book

Personalized to Sarah

How It Works

Three simple steps to better patient follow-ups

Step 01

Connects to your patient system

Pulls appointment history, provider notes, and treatment details automatically from Zenoti and other platforms.

Step 02

AI writes personalized messages

Each text references the patient's specific treatment, provider, and recommended next steps.

Step 03

Your team reviews and sends

Staff approves messages in a simple dashboard. Nothing goes out without human review.

Built for medspas that want higher rebooking rates without more admin work

Moment handles the tedious work of crafting personalized follow-ups, so your team can focus on patient care

  • Personalized texts that reference real treatment details
  • Messages timed to each treatment's ideal rebooking window
  • Staff reviews everything before it sends
  • No new tools for your providers to learn
  • Fully HIPAA compliant with end-to-end encryption

Fully HIPAA Compliant

Patient data security is our top priority. Moment is built from the ground up with HIPAA compliance, featuring end-to-end encryption, secure data storage, signed Business Associate Agreements, and regular third-party security audits.

Want to see what Moment looks like for your practice?

Let's chat about how Moment can help increase your rebooking rates